
Please contact our support team with the order ID of the product you have accidentally purchased and request the exchange.

You shall download Any Video Converter Pro. Please match the license with the very program you use.įor instance, if you purchase Any Video Converter Pro., but accidentally download Any Video Converter Ultimate, then you will fail to register the program. Please note that we have several similar but different programs. Do not enter any extra blank space to the registration Email or code.Ģ. Please mind that license information is case-sensitive. You may restart the program to activate the registration. You may enter the Email and Code, and click OK.

There will be a popup dialog box for you to enter license Email and code. Please note that you cannot register from Any Video Converter Free Version.Īfter you have downloaded the program, please install and run the evaluation version of the program, click the menu "Help > Enter License Code". You can contact our support team at support (replace as before sending a message) via e-mail for further help. If you do not receive confirmation email with license code, please check the spam folder to see if the auto-generated email is marked as spam. You will receive the confirmation email with license code upon the transaction of your order. Q1: I paid but did not receive license code.
